Case Study: Tarsus Group achieves 60% efficiency boost with Manhattan Associates' SCALE

Manhattan Helps Tarsus Distribution Boost Efficiency by 60% Of Heating and Air Products

Tarsus Distribution, a long‑established IT distributor operating out of Johannesburg, faced a decades‑old warehousing system and legacy processes that were limiting its ability to adapt to rapid change in the technology distribution market and deliver a customer‑centric service. The company needed to modernize software, standardize operations and shift entrenched ways of working to stay competitive and support growth.

Tarsus implemented Manhattan SCALE with implementation partner Supply Chain Junction in a phased rollout to standardize, automate and optimize processes. Within two months of going live they saw dramatic gains: pick‑rate productivity improved by more than 60%, inventory accuracy rose above 99%, picker travel time fell roughly 35%, and labor requirements dropped 25% with overtime eliminated—driving improved customer service, reduced costs and stronger profitability.

Tarsus Group