Case Study: Kiabi achieves a scalable, flexible supply chain and 10‑day WMS deployment with Manhattan Associates' Warehouse Management

Kiabi growth story underpinned by Manhattan’s supply chain solutions

Kiabi, a leading French value-fashion retailer with hundreds of stores and a growing e-commerce business, faced limits with its proprietary warehouse management system: insufficient throughput, poor optimisation and inflexible processes that hampered order changes, customs handling and international expansion. Management aimed to cut costs, shorten order-to-delivery cycles and centralise control to support rapid growth across multiple countries.

Kiabi selected Manhattan Associates’ Warehouse Management for its deep functionality and compatible architecture; a replication deployment model let new sites go live rapidly (some in just 10 days). The solution improved flexibility (picking waves can be amended until dispatch), visibility and accuracy, comfortably handled over 25% volume growth in two years, and enabled faster openings of additional distribution centres to support Kiabi’s expansion.

Kiabi

Béatrice Régnier

Logistics Organisation Manager