Case Study: John Christner Trucking achieves rapid ROI, higher truck utilization and reduced deadhead miles with Manhattan Associates' Manhattan Carrier

John Christner Trucking Aligns for Growth and Efficiency

John Christner Trucking, a family-run, temperature-controlled truckload carrier operating roughly 700 trucks from multiple U.S. locations, faced declining productivity and higher driver turnover after switching from paper logs to electronic logs (e-logs) while trying to maintain service levels and get drivers home at the lowest cost. The Hours of Service changes exposed inefficiencies in load planning, asset utilization and network balance that threatened profitability and driver retention.

The company trained staff and drivers to use Manhattan Carrier’s suite—Driver&Load, Drop&Swap, Load Analyzer and Profit Analyzer—plus expanded its swap team to better match loads, manage last-minute moves and plan network-wide profitability. The changes quickly cut deadhead miles, increased seated truck count by more than 8%, raised miles driven by 1.8% and delivered ROI within one month, restoring productivity and profitability.

John Christner Trucking

Jim Gomez

Vice President of Operational Compliance