Case Study: HoMedics achieves end-to-end supply chain visibility and compliance with Manhattan Associates' Extended Enterprise Management

HoMedics gets new visibility and a healthier supply chain

HoMedics, a family‑owned maker of personal healthcare and wellness products (with recent acquisitions including UK-based Salter), was challenged by a rapidly growing, globally sourced supply chain. Rising volumes, more suppliers and stricter retailer requirements exposed gaps in its systems—no UCC128 labeling, no ASN capability, limited in‑house Top‑100 retailer compliance and poor visibility into inbound flows from China—leading to long, variable lead times.

HoMedics deployed Manhattan’s Extended Enterprise Management integrated with its ERP and Warehouse Management to generate compliant labels and ASNs, provide real‑time shipment events, share data with carriers and freight forwarders, and streamline returns and exception handling. The implementation delivered end‑to‑end visibility, eliminated manual re‑keying, improved compliance and label quality, reduced chargebacks, and enabled better labor scheduling and multi‑company operations.

Homedics

Ed Komeshak

Team Lead for Fulfillment Systems