Case Study: Global Packaging Company achieves cost savings, operational control and multimodal optimization with Manhattan Associates' SaaS TMS

Global Packaging Company Supports Multimodal Transportation Operations with Manhattan’s SaaS Solution

A global paper and packaging company operating a large North American network of mills and plants — moving about 300,000 truckload and rail shipments and filling 70,000 TEU ocean containers annually — needed to modernize its transportation technology. After running Manhattan’s on‑premise TMS since 2002, the company sought to reduce internal IT workload and gain more frequent functionality improvements to better support multimodal operations and address tightening truckload capacity.

Migrating to Manhattan’s SaaS TMS delivered regular upgrades and expanded multimodal capabilities, allowing the company to bring ocean export booking in‑house, handle roughly 90% of carrier communications electronically, and use Rail Rule 11 logic plus EDI for automated rail planning and invoicing. The change freed IT resources, improved asset utilization, enabled dynamic truckload routing to optimize freight spend, and produced immediate efficiency and cost benefits.

Global Packaging Company