Case Study: Global Fragrance Manufacturing Company achieves new peak holiday volume and synchronized, compliant distribution with Manhattan Associates' Warehouse Management

Global Fragrance Manufacturing Company - Customer Case Study

A global fragrance manufacturer operating a single site that supplies big-box retailers and its own high-end boutiques faced growing distribution complexity and compliance demands. With multi-line operations (bottling and finished goods), fractional consumption needs for minute quantities and tight tolerances, hazmat rules, and plans to bring ecommerce in‑house, the company needed a more precise and scalable distribution solution.

The company implemented Manhattan’s Warehouse Management to handle multiple units of measure, serial tracking, tolerances and hazmat compliance, and added an operations dashboard showing “units picked” versus “dollars picked” to drive profitability-based product mix decisions. The solution enabled synchronized production and outbound scheduling, delivered a new peak holiday volume beyond the prior year’s output, and provided a sustained competitive advantage.