Case Study: Dalepak achieves 65% warehouse capacity growth and improved efficiency with Manhattan Associates' Manhattan SCALE

Dalepak expands warehouse and customer service features with Manhattan SCALE

Dalepak Ltd., a fast-growing UK third-party logistics provider based in Northampton, consolidates warehousing, contract packing and distribution for major brands and handles over 20,000 SKUs and up to 10,000 orders monthly. Its legacy warehouse system constrained efficiency, scalability and multi-channel flexibility—and operational exceptions were routinely overridden—limiting the company’s ability to meet diverse customer requirements like batch control, traceability and expiry-driven picking.

Dalepak implemented Manhattan SCALE during a six-month warehouse consolidation, a change that exposed and resolved long-hidden operational issues and won quick staff acceptance. The new platform improved accuracy and visibility, supported carrier integrations, and enabled the company to expand capacity from 150,000 to 250,000 sq. ft. (over 65% growth), deliver full traceability and batch control, and pursue further automation such as voice picking.

Dalepak

Gary White

Director