Case Study: C.R. England achieves top-level performance and major efficiency gains with Manhattan Associates' Manhattan Carrier™

C.R. England Accelerates Efficiency for the Long Haul With Manhattan Carrier

C.R. England is a family‑owned, 90‑year‑old North American trucking and logistics provider with about 3,800 power units. The company needed to streamline operations—reduce new‑hire ramp time, control fuel costs, cut empty and out‑of‑route miles, and improve tractor utilization—without replacing a heavily customized 15‑year‑old dispatch system.

C.R. England selected Manhattan Carrier™ for its ongoing upgrades and support; Manhattan integrated with the existing dispatch system, added the familiar VIP planning screen, accounted for driver vs. contractor cost differences, and customized fuel tables. Within six months the company met or exceeded its goals: growth was handled without additional non‑driving staff, empty miles fell 3%, out‑of‑route miles fell 5%, tractor utilization rose 3%, service issues were resolved four times faster, and new‑hire training time in Operations dropped by 60%.

C.R. England

Chad England

Vice President