Case Study: Catering Engros achieves 90% reduction in picking errors and 30% picking productivity improvement with Manhattan Associates' Manhattan SCALE

Catering Engros improves picking accuracy and operational efficiency with Manhattan Associates

Catering Engros, a leading Danish food distributor with DKK 1.2 billion revenue and distribution centres in Copenhagen and Middelfart handling some 21,000 SKUs and tens of thousands of cartons daily, faced growing operational strain from paper-based warehouse processes and a legacy ERP that could not provide accurate, real-time stock locations. The company needed to automate both DCs, support 24/7, three-shift operations, and integrate a new WMS with existing systems while enabling voice picking and RF technology.

Catering Engros standardized its operations on Manhattan SCALE™ with a five‑phase rollout (ambient, chilled, frozen), a wireless network and data cleansing, integrating the WMS with its legacy ERP and voice/RF devices. The result was a 90% cut in picking errors, a 30% productivity gain in picking, improved stock rotation and waste reduction, fewer truck journeys and annual cost savings of DKK 1.7m — achieving payback within a year and better customer service.

Catering Engros

Niels Peter Habekost

Chief Financial Officer