Case Study: A.N. Deringer Inc. achieves 250 customers online and a 33% increase in cross-docking orders with Manhattan Associates' SCALE

A.N. Deringer, Inc. aims for the future with Manhattan SCALE

A.N. Deringer, a family‑owned 3PL founded in 1919 and headquartered in Saint Albans, Vermont, operates 18 distribution centers and 31 offices across the U.S. The company was running multiple, outdated warehouse systems on separate servers with limited EDI and little customer visibility, and needed a single, intuitive platform to consolidate operations, enable customer self‑service and gain a marketing edge.

Deringer chose Manhattan SCALE, began a company‑wide rollout (10 warehouses in 12 months) and moved to RF‑enabled, global operations with a Trading Partner Management tool branded as eShipPartner®. The implementation grew online customers from 12 to 250, increased cross‑docking orders by 33%, shifted roughly 75% of orders to electronic processing, delivered cross‑dock cost savings and helped Deringer win larger, more complex accounts.

A.N. Deringer Inc.

Steve Burrington

Supply Chain Manager