Case Study: Bealls achieves lower fulfillment costs and scalable growth with Manhattan Associates

Bealls, Inc. Reduces Fulfillment Costs and Lays the Foundation for Scalable Growth with Manhattan Active® Omni

Bealls, a family-owned retailer with more than 650 stores, was dealing with disconnected legacy systems that limited flexibility, visibility, and modern omnichannel fulfillment. To support its enterprise-wide modernization, Bealls chose Manhattan Associates and its Manhattan Active Omni order management and store fulfillment solution.

Manhattan Associates implemented a microservices, API-first platform to unify ecommerce, store operations, and guest services. The results included an almost 90% improvement in first-fill rates, a 17% reduction in shipments per order, tens of thousands of dollars in savings, and up to 30 seconds saved per guest services call, helping Bealls lower fulfillment costs and create a scalable foundation for growth.

Bealls

Karen Beebe

Chief Technology Officer