Case Study: 3PL Triplefin achieves higher productivity and reduced labor costs with Manhattan Associates' SCALE

3PL Triplefin moves to Manhattan SCALE

Triplefin is a Cincinnati-based 3PL founded in 1981 (about 165 employees, $130M revenue) that supports nearly 40 client brands from two distribution facilities. Rapid growth exposed limits in its homegrown warehouse system, which began shutting down weekly, idling workers and driving up overtime and maintenance costs.

Triplefin implemented Manhattan SCALE on an aggressive 12-month rollout, migrating 38 clients (starting at two per month and later moving six in one month). SCALE stabilized operations, automated shipping, eliminated downtime, and reduced labor and maintenance expenses, significantly boosting productivity across its distribution centers.

Triplefin

Steve Gatton

IT Director