Case Study: Wallapop boosts marketplace monetization and growth with Mangopay

Wallapop doubles pay-ins and scales onboarding with Mangopay

Wallapop, a leading C2C marketplace in Spain, Italy, and Portugal, needed to increase monetization, build user loyalty, and securely facilitate payments for its platform of reused goods. Their challenges included guaranteeing fast seller payouts, simplifying seller onboarding, preventing fraud, and supporting international expansion. They partnered with Mangopay for its payment infrastructure and e-wallet service.

Mangopay implemented a full-stack payment solution including a customizable e-wallet system, which Wallapop branded "Monedero" to create a closed-loop payment system. This allowed Mangopay to manage all transactions securely and provide automated KYC checks. The results were significant: Mangopay processed over €1 billion in transactions, onboarding increased from 600 users a year to 25,000 a week, and Wallapop's revenue grew by 65% in 2021, enabling successful launches in Italy and Portugal.

Wallapop