Case Study: BlaBlaCar reduces account takeover fraud with Mangopay Fraud Prevention

BlaBlaCar cuts ATO incidents with MANGOPAY, detecting 70% of fraud early

BlaBlaCar, the world's leading community-based travel network, faced significant challenges with account takeover (ATO) and account opening fraud on its platform. To address this, they partnered with MANGOPay and implemented its Nethone fraud prevention solution.

MANGOPay implemented a customized, ML-based fraud detection model that proved highly accurate. The solution successfully identified and blocked fraudulent activity, such as one instance where a single entity attempted to create 536 fake accounts. This resulted in a substantial decrease in ATO incidents and scam rates for BlaBlaCar, with approximately 70% of fraudulent cases detected early in the process while maintaining a low false positive rate and minimal impact on legitimate users.

BlaBlaCar