Case Study: Merchants Bonding Company achieves streamlined HR operations and automated onboarding with MangoApps

How Merchants Bonding Company has used MangoApps to streamline HR operations

Merchants Bonding Company, a national surety bond provider headquartered in Des Moines with 220+ employees, struggled with fragmented HR processes, time-consuming onboarding and training coordination, and heavy reliance on email for internal interactions. To centralize resources and streamline operations, Merchants Bonding Company adopted the MangoApps employee app/modern intranet platform.

Using MangoApps’ centralized intranet, Trackers, automated workflows and pulse surveys, Merchants Bonding Company consolidated dispersed resources, automated new-hire training, replaced most email-based interactions, and boosted remote engagement. The MangoApps implementation increased survey participation via in-platform pop-ups, enabled over a third of the workforce to integrate seamlessly as remote employees, and freed HR from administrative tasks so the team can focus on more strategic work—significantly improving efficiency and employee experience.

Merchants Bonding Company

Aleah Vaske

Human Resources Associate, Merchants