Case Study: Great Western Bank achieves a connected workplace culture and streamlined, targeted communications with MangoApps

How Great Western Bank Embraced A Cultural Shift With A Modern Intranet

Great Western Bank, a regional bank with about 1,700 employees across 170+ locations, needed to replace an outdated intranet and stop inbox overload and scattered email chains that caused confusion and missed updates. Employee Program Manager Cheryl Olson sought a modern intranet hub that required minimal IT support and would deliver a personalized, role-based communications experience—so Great Western selected MangoApps as their new intranet solution.

MangoApps delivered a central Hub with personalized dashboards, Newsfeed, SSO quick links, improved search and content moderation, plus admin analytics to track views and engagement. As a result, MangoApps became Great Western Bank’s primary communication channel with extremely high adoption across the organization, more targeted and timely communications, reduced irrelevant email noise, clearer accountability, and measurable visibility into employee engagement and content performance.

Great Western Bank

Cheryl Olson

Head of People & Culture