Case Study: Paul Miller Auto Group achieves unified communication and streamlined operations across 14 locations with MangoApps

Connecting 14 Locations With a Centralized Digital Platform

Paul Miller Auto Group, a family-owned dealership network with 14 locations across New Jersey, faced fragmented operations as each site ran its own processes and stores inventory data in disparate PDFs and spreadsheets. That decentralization made consolidated reporting, consistent communications, and IT management difficult—sales staff used 5–7 separate apps, onboarding/offboarding about 200 people a year was chaotic, and there was no single place for employees to find policies or a company directory. To address these challenges they deployed the MangoApps employee hub (internally branded as “Podium”).

MangoApps consolidated inventory tracking and reporting, provided a centralized directory and calendar, and integrated single sign-on to simplify app access and speed onboarding/offboarding. The platform gave leadership real‑time insights, cut redundant tasks, and significantly reduced HR inquiries—publishing the payroll calendar on MangoApps eliminated the recurring payroll emails and calls—and saved time for HR and IT. Paul Miller Auto Group reports improved operational efficiency, stronger internal communication and engagement, and plans to expand MangoApps as the go‑to experience (including a forthcoming white‑labeled mobile app).

Paul Miller Auto Group

Hayes Miller

Director of Communications