Case Study: Servus (facilities and real estate manager in Trinidad and Tobago) achieves streamlined QHSE compliance and faster action tracking with Mango

Servus - Customer Case Study

Servus, which manages facilities and real estate in Trinidad and Tobago and holds ISO 9001 and STOW TT certifications, faced fragmented, time‑consuming compliance processes—using Microsoft Word for inspections, audits and incident reports, Excel for statistics and tracking, and PowerPoint for HSE campaigns—resulting in double handling and at least two hours a week spent on manual follow‑ups. To address this, Servus chose Mango's compliance management solution.

Mango implemented a streamlined, modular platform tailored to different staff and locations, consolidating risk assessments, incident investigations, checklists and forms into a one‑stop system. Mango’s solution lets Servus capture and assign action items with automated follow‑up notifications, deliver targeted content anywhere, and eliminate manual data entry; with ongoing support from Mango partner FQM, Servus simplified audits and action‑tracking and reclaimed the time previously spent on manual follow‑ups.

Servus

Kodi McMillan

QHSE Manager