Case Study: Ngai Tahu Tourism achieves centralised Health & Safety visibility and stronger staff buy-in with Mango

Mango has helped Ngai Tahu Tourism achieve better decision-making and employee buy-in

Ngai Tahu Tourism, which operates a diverse set of tourism experiences across New Zealand and employs around 300 staff, was hampered by a paper‑based, fragmented health & safety system that created duplicated effort, poor visibility for senior management and inconsistent communication across regions. Seeking a centralised, easy‑to‑use platform to consolidate H&S documentation, automate reporting and promote local ownership, Ngai Tahu Tourism selected Mango’s hosted SaaS H&S solution after a formal evaluation.

Mango deployed its SaaS H&S system organisation‑wide within weeks, including a custom Boat Incident workflow to record incidents, investigations and corrective actions and to streamline cross‑company Root Cause Analysis. Mango’s solution delivered measurable results: significant reductions in resourcing to manage H&S, faster and more transparent reporting, greater staff buy‑in, a single always‑up‑to‑date repository and freed key resources to focus on improvement initiatives—delivering a strong return on investment.

Ngai Tahu Tourism

Rachael Sweetman

Group HR Manager