Case Study: Pharmalink Extracts achieves streamlined compliance and peace of mind with Mango

Mango Has Given Transparency Across the Site, and Provided Top Management With Peace of Mind

Pharmalink Extracts, an extraction and milling company in Richmond, New Zealand, faced fragmented compliance management across departments and growing, unworkable Excel spreadsheets that led to forgotten tasks and inconsistent ISO and regulator audit outcomes. To address this, Pharmalink implemented Mango (the Mango compliance and events management system) in April 2019 to replace manual spreadsheets and centralise their compliance activities.

Mango was used to create scheduled compliance and maintenance tasks, capture real-time health & safety incidents (including night-shift reporting), and house policies/SOPs in a single documentation module, while making audit-ready reports easy to pull. The result: streamlined workflows, more staff involvement in raising improvements, fewer missed tasks, improved audit readiness and greater peace of mind knowing incidents will be followed up — all delivered through Mango.

Pharmalink Extracts

Nick Martin

Regulatory Compliance Manager