Case Study: Benfield Timber Buildings achieves accessible, employee-driven ISO compliance with Mango

Benfield Timber Buildings - Customer Case Study

Benfield Timber Buildings, a UK manufacturer of sustainable timber buildings aiming to become the first carbon-negative timber frame maker in the country, faced compliance challenges as they worked to meet ISO 9001, ISO 14001 and ISO 45001. Their management system was trapped in manual files, employees worked in isolated roles and issues were fixed reactively rather than addressed through process changes. Mango provided a compliance system to replace the folder-based approach and make the management system accessible across the company.

Mango’s solution gave employees a shared, easy-to-use platform to input ideas and create improvements—“even the newest employee can easily create an improvement.” By making relevant compliance information widely accessible, Mango reduced the burden of running the compliance system, spread responsibility across the team, and delivered labour savings as the business grows. The result is a more effective organisation with cost savings from a more compliant, actively managed system.

Benfield Timber Buildings

Carl Benfield

Managing Director