Mandata
70 Case Studies
A Mandata Case Study
Tapfreight Ltd, a palletised freight distribution company, faced the challenge of needing to eliminate physical contact during deliveries to protect drivers and customers from Covid-19. A major concern was the requirement to have receivers sign customer-specific paperwork, which increased health risks and administrative workload. To address this, they worked with their vendor Mandata and utilized its Enterprise TMS with an integrated electronic proof of delivery (ePOD) app.
Mandata's solution automatically transposed the receiver's name and signature onto an electronic delivery note, creating a contactless PDF POD that was time and date stamped. This eliminated the need for handling physical documents at the point of delivery. The results were significant, including an estimated saving of at least four hours per day on scanning alone, reduced costs, and major efficiency gains in their office. Tapfreight also highlighted the environmental benefits of going paperless and has adopted the process as a permanent policy.