Case Study: XRHealth delivers seamless VR therapy worldwide with ManageXR

ManageXR enables XRHealth to offer seamless VR therapy in patient homes around the world

XRHealth is a VR therapeutics company that provides remote telehealth services in virtual reality for patients using physical and behavioral therapies. Its challenge was delivering self-guided VR experiences to hundreds of nontechnical patients around the world, where even simple setup issues could disrupt care. XRHealth turned to ManageXR to help simplify and control the patient headset experience.

ManageXR provided XRHealth with a custom Home Screen, Tutorial Mode, device tracking, remote troubleshooting, customized device groups, and remote update capabilities. These tools helped XRHealth eliminate a major support burden, cutting the issue where 30% of users previously called because they couldn’t launch the app, and enabled reliable rollout of updates and smoother therapy sessions. With ManageXR, XRHealth now has a scalable system to support global VR telehealth delivery.

XRHealth

Sagie Grunhaus

Vice President of Product