Case Study: a largest metals and mining company achieves 12% contractor spend savings with Management Controls TRACK and MServ

Global Mining Leader Reduces Contractor Costs by 12% with TRACK and MServ

A global metals and mining company with a contractor workforce of over 100,000 faced significant challenges with payment accuracy. Audits revealed that invoicing errors were affecting 30-40% of its total contractor spend, creating budgetary risks and straining vendor relationships. The company turned to Management Controls for a solution using their TRACK software and MServ managed service to gain control and visibility over its contractor operations.

Management Controls implemented TRACK to provide real-time insights into contractor hours and resources, while the MServ team handled administrative tasks to ensure a smooth rollout. This combination delivered automated compliance, eliminated manual audits, and provided the data needed for accurate payments. As a result, the mining company achieved 12% annual savings on its multi-billion dollar contractor spend, significantly improving cost control and operational efficiency.