Case Study: a Fortune 10 energy company reduces contractor overbilling with Management Controls' TRACK Platform

Fortune 10 Energy Company - Customer Case Study

A Fortune 10 energy company faced a significant challenge with a lack of visibility and control over its contractor workforce and spending at a major refinery. Problems included suspected over-billing from non-compliant contracts, no way to accurately track personnel or hours, and inefficient gate security processes. To address this, the company partnered with Management Controls to pilot the TRACK platform with the goal of identifying billing anomalies and improving turnaround profitability.

Management Controls implemented its TRACK Platform, which provided real-time tracking and automated contract compliance. The solution identified multiple procedural gaps and behavioral issues leading to over-billing. The results were substantial, with the platform saving the client $1.6 million during the initial Q2 turnaround and an additional $1.1 million in a subsequent event, for a total estimated savings of approximately $1.66 million. Specific savings were captured by rejecting timesheets, preventing holiday and overtime over-billing, and eliminating a common half-hour over-billing practice.