Case Study: Tire Profiles achieves faster incident response and better monitoring with ManageEngine Site24x7

Performance monitoring that accelerates service growth

Tire Profiles LLC, an automotive technology company, faced significant challenges with the stability and performance of its cloud-based products, leading to customer-reported outages and potential revenue loss. Their existing monitoring was unreliable, making it difficult to quickly identify and diagnose issues. To address this, they turned to the vendor, ManageEngine Site24x7, for a more comprehensive monitoring solution.

By implementing ManageEngine Site24x7's all-in-one monitoring toolbox, including AWS monitoring, Azure monitoring, and AppLogs, the company achieved a unified view of its infrastructure. The solution resulted in a 40% reduction in problem triage time, a 30% improvement in mean time to recovery, and a 20% improvement in proactive incident avoidance. This reliable alerting system enabled their small team to operate effectively without a dedicated network operations center, all at a fraction of the cost of their previous monitoring expenses.

Tire Profiles

Jamie MacFarland

Director of System Administration/Security