Case Study: IIFL improves real-time multi-platform monitoring with ManageEngine Site24x7

IIFL cuts monitoring TCO by 20% with ManageEngine Site24x7

IIFL, a major Indian retail broking and finance organization, faced significant monitoring challenges due to its use of multiple siloed tools for its different platforms. This fragmented approach led to slow issue reporting, missed alerts, and difficulty ensuring maximum uptime for its critical financial trading services. To achieve real-time visibility across its multi-cloud and on-premises environments, IIFL turned to the vendor ManageEngine Site24x7 for a unified monitoring solution.

By implementing ManageEngine Site24x7, IIFL gained a single-pane dashboard for comprehensive monitoring, which provided correlated alerts and out-of-the-box integrations with its in-house ITSM tools. The results were substantial: issue detection time dropped from 5-10 minutes to just 2-3 seconds, the total cost of ownership was reduced by 20%, and response times significantly improved. This led to a greater ROI, enhanced customer experience, and allowed the technology team to focus on other important business areas.

IIFL (India Infoline)