Case Study: Epicor achieves infrastructure optimization and monitoring with ManageEngine Site24x7

Epicor Software Corporation Deploys Site24x7 for its Infrastructure Optimization and Monitoring Needs

Epicor Software Corporation, a global provider of industry-specific business software, outgrew its legacy Nagios monitoring solution. The company needed a more dynamic and comprehensive platform to monitor its expanding infrastructure and applications. The challenge was to find a replacement that offered greater insights, automated processes, granular reporting, and support for a variety of plugins to improve customer enablement.

Epicor implemented ManageEngine Site24x7 for unified cloud monitoring. The solution provided agent-based monitoring, Azure monitoring, and APM capabilities, giving the IT team complete control from a single console. As a result, the team saved time and energy through automated alerts and ticketing integrations, allowing them to focus less on day-to-day tasks and more on continuous improvement and rapidly delivering innovative solutions for their customers.

Epicor

Ethan Cohen

Operation Manager