Case Study: Epicor achieves unified infrastructure monitoring with ManageEngine Site24x7

Epicor cuts monitoring setup time to 30 days with ManageEngine Site24x7

Epicor Software Corporation, a global provider of industry-specific business software, outgrew its legacy Nagios monitoring solution. The company needed a more dynamic and comprehensive infrastructure monitoring platform to support its expanding cloud services and applications. Epicor tasked its IT team with finding a replacement that offered greater insights, automated monitoring, and granular reporting to maintain exceptional customer service.

Epicor implemented ManageEngine Site24x7 to monitor all critical infrastructure, including its Azure Cloud, on-premises services, and applications. The solution provided the IT team with a single console for unified monitoring, customized alerts, and detailed reporting. By using Site24x7, Epicor automated previously manual tasks, which saved the company time and energy. This allowed the team to focus less on day-to-day operations and more on continuous improvement and rapidly delivering innovative solutions for its customers.

Epicor