Case Study: Western Union modernises digital banking and payments with Mambu

The Western Union Company modernizes payments in 6 months with Mambu

The Western Union Company, a global leader in cross-border payments and financial services, faced the challenge of modernizing its legacy systems to launch a new digital banking app and update its European payments infrastructure. Intensifying competition from fintechs and shifting customer expectations required a more agile, composable, and cloud-native core banking platform from a vendor like Mambu to support multi-market rollouts and ensure compliance.

Mambu implemented its cloud-native core banking platform and Mambu Payments to address these challenges. The solution enabled Western Union to launch its digital banking app in four markets in just seven months and fully modernize its European payment operations, processing all SWIFT, SEPA, and T2 payments, in only six months. This resulted in the complete decommissioning of legacy systems, providing a future-proof foundation for sustainable growth and a significantly accelerated pace of change for new features.

The Western Union Company