Case Study: Entrust Datacard achieves fast, non-disruptive malware remediation with Malwarebytes Incident Response

Malwarebytes finds and remediates threats without affecting end-user productivity

Entrust Datacard, a global provider of identity and secure transaction solutions with over 2,200 employees, needed a way to remediate malware on endpoints without disrupting user productivity. Its security operations center relied on Symantec alerts and time-consuming phone-guided cleanups that pulled employees away from work and left the risk of undetected secondary infections.

Entrust deployed Malwarebytes Incident Response—a cloud-based, preinstalled agent for Windows and Mac—so the SOC can remotely scan and instantly remediate threats with a single console command. The solution eliminated user downtime, saved hours of manual cleanup, uncovered and removed secondary infections (14,000 PUPs in 90 days), and produced reports for executive scorecards, delivering faster, cost-effective threat remediation.

Entrust

Brian Withrow

Sr. Manager of the Security Operations Center