Case Study: Home Hardware Stores Limited regains hundreds of support hours and stops endpoint threats with Malwarebytes Endpoint Security

Desktop Support team regains hundreds of hours of productivity while improving security posture

Home Hardware Stores Limited, Canada’s largest dealer‑owned hardware and building‑materials retailer with roughly 1,100 stores and about 1,200 endpoints, was overwhelmed by exploits, malware and ransomware that traditional antivirus and a FireEye network filter were not stopping. The Desktop Support team faced a barrage of complex alerts and frequent machine reimages that consumed hundreds of support hours and disrupted users’ productivity.

By deploying Malwarebytes Endpoint Security and the Malwarebytes Management Console with Quick Start assistance, Home Hardware blocked threats at the endpoint, quarantined malicious items, and eliminated false‑positive churn from the network sensor. The result: dramatically fewer alerts, zero machines needing reimaging, weekly low‑impact scans, hundreds of hours of reclaimed Desktop Support time, and improved security with no disruption to end users.

Home Hardware Stores Limited

Phil Bousfield

Desktop Support Supervisor