Case Study: City of Memphis achieves deeper threat visibility and faster, lower-cost malware remediation with Malwarebytes

City Of Memphis Gives Malware The Blues

The City of Memphis — responsible for about 5,600 desktops and laptops across libraries, fire stations and municipal offices — was struggling with malware, PUPs, malicious URLs and command-and-control nuisances that sometimes evaded its Symantec antivirus. IT leadership needed centralized management, deeper visibility into endpoint health, and a tool that could handle zero‑day exploits and perform reliable deep cleans without sending technicians to each machine.

The city deployed Malwarebytes Endpoint Security (Anti‑Malware for Business, Anti‑Exploit for Business, and the Management Console), gaining multi‑layered protection and centralized control. Results included faster, lower‑cost remediation, detection of threats other tools missed, improved security training driven by empirical data, fewer on‑site visits, and plans to extend Malwarebytes to servers.

City of Memphis

Brent Nair

Chief Information Officer