Case Study: City of Albany, Oregon achieves malware-free operations and 95% fewer help-desk calls with Malwarebytes

City of Albany derails malware and other Internet threats

The City of Albany, Oregon — a connected municipal government with departments linked by fiber — faced frequent malware incidents that blocked browsers with spoofed warnings and halted users’ work. These attacks occurred several times a week, often taking IT 45 minutes to several hours per incident to remediate and disrupting critical services and deadlines.

Albany deployed Malwarebytes Endpoint Security with its Management Console and anti-exploit features, allowing fast, centralized policies and lightweight protection that didn’t slow users’ machines. The solution was rolled out in under 24 hours, cut malware-related help desk calls by 95%, restored days of IT productivity each month, and eliminated user downtime and frustration.

City of Albany, Oregon

Mike Cox

Senior Desktop Support Technician