Case Study: VIVO! Bratislava improves tenant communication with Mallcomm

VIVO! - Customer Case Study

A major commercial real estate group, Immofinanz, faced the challenge of improving communication and relationships with the tenants at its VIVO! Bratislava shopping center, while also seeking to digitize its processes for value-added growth. To meet these objectives, the company chose to implement the Mallcomm platform.

Mallcomm provided a tailored proptech solution featuring modules for communications, surveys, and sales collection. The implementation led to drastically improved tenant relationships and more efficient operations. The vendor helped digitize processes, resulting in 97 registered tenants and a 93% tenant activity rate on the platform, which is improving sales data collection for better decision-making.

VIVO!

Sofia Kosova

BA Marketing Manager