Case Study: Leading Industrial Gas Company achieves 40% faster contracting and eliminates 20%+ potential revenue loss with Malbek

Leading Industrial Gas Company - Customer Case Study

Leading Industrial Gas Company, a fourth-generation family-owned supplier of bulk and packaged gases and welding supplies, struggled with manual contracting processes that relied on spreadsheets. This made routine operations slow, extended negotiation cycles, and left the company unable to quickly find contracts or track expirations, renewals, and price adjustments—resulting in revenue loss and decreased profitability. To address these issues the company engaged Malbek and its contract lifecycle management (CLM) software.

Malbek implemented a centralized CLM repository, workflow automation, automated alerts for critical dates, and reporting and analytics configured for business users, deployed via a phased, agile approach for quick ROI. As a result, the company reduced time spent finding agreements by over 50%, accelerated contracting cycle times by more than 40%, and eliminated over 20% of potential revenue loss within the first three months—while gaining the visibility and proactive controls needed to renegotiate pricing and boost profitability.