Case Study: Fumex streamlines industrial ecommerce with Shopify Plus and Sage 100 integration from Makro Agency

Fumex streamlines 16 machine models with Makro Agency on Shopify Plus

Fumex, an industrial manufacturer of fume-extraction and air-filtration systems, faced challenges with its outdated ecommerce platform. Their online store was disconnected from their Sage 100 ERP, requiring manual order entry and creating friction for both customers and internal teams. They partnered with Makro Agency to rebuild their digital experience on a more scalable and integrated commerce platform.

Makro Agency implemented a Shopify Plus solution that seamlessly integrated with Sage 100, enabling orders to flow directly into the ERP system. The new platform provided guided buying journeys, including direct purchases for filters, recurring subscriptions for replacements, and a structured quote request system for high-value machines. This created a more manageable technology stack for Fumex and a cleaner, self-service experience for their customers, turning repeat purchases into predictable recurring revenue.

Fumex