Case Study: FranklinCovey saves $60K in software costs with Make

FranklinCovey saves $60K and cuts HR workflows from 30 days to 2 hours with Make

FranklinCovey, a global coaching company, faced challenges with a costly and outdated 15-year-old service bus that was difficult to maintain. This legacy system created significant technical debt. Additionally, the company was looking at a $60,000 annual expense for a new finance application and was burdened by manual processes, such as an HR workflow that took 30 days to complete. They needed a modern integration and automation platform from a vendor like Make to replace their old systems without a full infrastructure rebuild.

Make provided a solution that replaced the legacy service bus and served as an automation layer, requiring no changes to FranklinCovey's core systems. Using Make's no-code platform, the company automated workflows across HR, finance, and operations. This resulted in an annual software cost saving of $60,000 and dramatically reduced process times; one HR operation was cut from 30 days to just 2 hours. Overall, Make saved FranklinCovey hundreds of thousands of dollars and freed up hundreds of hours of staff time for higher-value work.

FranklinCovey