Case Study: FINN empowers employees to innovate faster with Make

Finn empowers 300+ employees to innovate fast with Make

Finn, a car subscription provider, faced the challenge of scaling its business rapidly in a new industry without a proven blueprint. To grow while maintaining customer trust and operational reliability, they needed to avoid the traditional trade-off between speed and structure. They turned to the automation platform Make to find a solution.

By implementing Make, Finn empowered employees with no-code automation tools and established a unique team of Business Automation and AI Managers (BAAMs). These hybrid professionals use Make's visual interface to build solutions that bridge business and technology, fostering a culture of experimentation. This approach enabled Finn to innovate quickly, efficiently serving over 40,000 customers with a team of 300+ employees who can now solve problems in hours instead of weeks.

Finn