Case Study: Coconut Breeze Media competes with industry giants using Make AI

Coconut Breeze Media automates 90% of operations with Make

Coconut Breeze Media, a small agency in the travel and hospitality industry, faced the challenge of competing with much larger corporations. Founder Juliana Olarte lacked formal business training and needed to handle all operational, financial, and sales processes alone, compressing years of learning into a few months to launch and run her company without a team.

Using Make, specifically its visual automation platform and AI Agents, Juliana automated 90% of her operations, including client onboarding, invoicing, and proposal generation. This allowed her to build sophisticated systems that functioned like a team of five, enabling her to rival larger agencies. The results included a rapid business launch, the ability to operate with enterprise-level sophistication as a solo founder, and gaining time back for strategic work and personal passions.

Coconut Breeze Media