Case Study: Celonis cuts auditing costs by 99.7% with Make AI Agents

Celonis cuts auditing costs by 99.7% with Make

Celonis, a global leader in process intelligence, faced unsustainable annual costs for third-party expense auditing tools and required high accuracy despite limited team capacity. To address these challenges, they partnered with Make to implement a solution using Make AI Agents integrated with Google Vertex AI (Gemini) and monday.com.

Using Make, Celonis built a sophisticated human-in-the-loop AI agent workflow that automates expense report auditing. This solution achieved a 99.7% reduction in annual AI processing costs, from tens of thousands of dollars to just $150, while delivering near 100% accuracy. The system processes approximately 1,000 documents per dollar and built the team's full confidence within just one month, allowing for more independent operation.

Celonis