Make
100 Case Studies
A Make Case Study
Bookbot, a major second-hand book retailer, faced significant administrative hurdles during peak hiring seasons and annual tax declaration processes. Their HR team was overwhelmed, spending over an hour to onboard each new part-time employee and more than 25 hours manually collecting hundreds of signatures. These time-consuming tasks diverted resources from strategic growth initiatives. To address this, they turned to the automation platform Make.
By implementing Make, Bookbot automated its entire employee onboarding workflow, integrating tools like Google Sheets, Giriton, and Signi. The vendor's solution also streamlined the tax declaration process, automatically generating and sending documents for signature. This resulted in a 65% reduction in onboarding time, cutting it from over an hour to just 21 minutes per hire. Using Make saved over 25 hours on signature collection annually and freed up between 96 to 192 hours per employee each year, leading to substantial labor cost savings.