Case Study: The Responsive Auto Insurance Company achieves sub-10-minute quote-to-issue and scalable straight-through processing with Majesco Insurance Suite (Majesco)

Responsive Auto Insurance Company - Customer Case Study

The Responsive Auto Insurance Company, founded in 2007 and headquartered in Fort Lauderdale, is an agent-driven regional carrier that relies on independent producers and a small underwriting staff. To grow and compete in the non-standard auto market it needed rapid speed-to-market, stronger producer loyalty, and a comprehensive, modern administration system covering point-of-sale, policy administration, billing, claims and reporting.

Majesco deployed its Insurance Suite to provide an integrated, SOA-based solution with paperless, Straight-Through Processing (STP) across sales, policy and claims workflows. The implementation reduced manual data entry, unified quoting-to-issue processes and enabled submission integration with back-end systems, delivering quote-to-issue in under 10 minutes, improved expense and loss ratios, higher producer and customer retention, reduced claims leakage, faster FNOL and payments, and the agility to expand into new products and markets.

Responsive Auto Insurance Company

Victor Arocho

President