Case Study: Global Insurer's US business achieves $100M+ broker revenue growth and $111M 10-year NPV with Majesco core insurance transformation

Global Insurer Company - Customer Case Study

A global insurer’s U.S. business faced a blocked growth strategy because a legacy core system could not cost-effectively process high-volume business, lacked digital broker capabilities, had significant data and architecture limitations, and constrained underwriting and finance functions. After evaluating three options with Majesco Consulting—replace, invest in, or maintain the legacy system—the insurer chose to replace the legacy platform and convert its data to support its broker-centric growth plan.

Majesco Consulting led a multi-year replacement program that delivered a modern core insurance platform, a high-volume broker portal, a robust data management and conversion approach, and strengthened underwriting and finance capabilities. The transformation drove measurable results: over $100M in incremental broker revenue, nearly $13M recovered from missed submissions, more than $3M in IT cost savings, a $37M increase in underwriting contribution and a 10-year NPV exceeding $111M, along with improved pricing, controls, underwriting productivity and decision-making.