Case Study: Thai Rock achieves greater efficiency and a 10% boost in liquor sales with Maitre'D

Thai Rock - Customer Case Study

Thai Rock is a Jamaica Bay restaurant and entertainment venue opened in 2011 by Robert and Metta Kaskel. Facing high-volume service (average ticket $75 and more than 500 covers on busy days), the owners needed a reliable, flexible POS and strong vendor support to manage operations, reporting, payroll and inventory without disrupting service.

They chose Maitre’D as their core POS and added Berg liquor-control in 2017, which integrated smoothly. The combined solution delivered fast vendor support, flexible workflows, precise inventory control (accounting for every ounce), more consistent cocktails and sharper reporting—driving a 10% increase in liquor sales, meaningful cost savings and an expected ROI in four to six months, with the team still highly satisfied after seven years.

Thai Rock