Case Study: St. Hubert Rotisseries achieves streamlined real-time ordering and increased orders with Maitre'D

St. Hubert Rotisseries - Customer Case Study

St-Hubert Rotisseries is a Canadian restaurant chain founded in Montreal in 1951 with more than 100 locations across Quebec, Ontario and New Brunswick. As the brand expanded across full-service, resto-bar and quick-service concepts, the company needed a scalable POS and back‑office platform that would evolve with them and support a unified ordering experience (one phone number and an online portal) across most Quebec locations.

St‑Hubert chose Posera’s Maitre’D POS and integrated it with S2i web to deliver real‑time, bi‑directional communication for item availability, delivery zones and times, plus comprehensive back‑office modules (inventory, payroll, delivery, EFT, AR/AP, time & attendance and more). The implementation boosted call‑center and online capacity—about 220,000 online and 1,670,000 phone orders annually—improved customer service, gave head office real‑time visibility, and helped control sales and labor costs through clearer reporting.

St. Hubert Rotisseries

Pierre Richard

Senior Analyst