Case Study: Neighborhood Grills achieves faster, more secure operations and major time savings with Maitre’D

Neighborhood Grills - Customer Case Study

Neighborhood Grills, a group of five full-service casual and family restaurants in the Seattle area, needed a modern POS to tighten security, centralize reporting and boost operational efficiency across locations. Key challenges included faster, more secure transactions, better cash control and consolidated sales and employee performance reporting to improve forecasting, scheduling and accountability.

They implemented the Maitre’D POS system, which provided secure 2–3 second transaction approvals, magnetic-card employee logins, workstation deposit controls and comprehensive audit and sales-reporting tools. The system’s ease of use improved server–kitchen communication, streamlined scheduling and forecasting, and delivered measurable time savings and productivity gains across the restaurant group.

Neighborhood Grills

Staci Molzahn

Neighborhood Grills