Case Study: Harlequin Leisure Group increases revenues and table turnover with Maitre'D POS

Harlequin Leisure Group - Customer Case Study

Glasgow-based Harlequin Leisure Group, Europe’s largest Indian restaurant group, runs 17 sites with 350 employees and over £12M in annual sales. The company needed to standardize sales and processes across multiple restaurants, streamline above-store reporting and POS operations, and ultimately increase profits and table turnover.

Harlequin chose Maitre’D for its ease of use, reliability and local Glasgow support, aligning with their move toward online reservations and ordering. The wireless POS and back-office tools delivered faster table turnover and more up-sells through handhelds, plus detailed, store-level reporting that enabled dish-level sales analysis and better staffing/food-prep decisions during busy periods.

Harlequin Leisure Group

Bindi Bhumbra

Director of IT