Case Study: Giorgio Ristorante achieves more server floor time, higher sales and lower labor costs with Maitre'D Mobile POS

Giorgio Ristorante - Customer Case Study

Giorgio Ristorante in Rosemere, Quebec, led by Director Andrew Fields, serves up to 65 tables daily and wanted to boost profitability by keeping servers on the floor. Staff were frequently leaving to enter orders, run food, correct mistakes and cover other roles, which limited table coverage and service consistency.

The restaurant deployed Maitre’D Mobile POS tablets (Motorola ET1) through reseller POS Terminal 2000 with a seamless install and brief training. Sending orders directly from the table freed about 15% of servers’ time (roughly two extra tables per hour), reduced payroll hours without cutting pay, increased average checks by $2, slashed kitchen errors, improved inventory accuracy via tablet barcode scanning, and accelerated the payback period—prompting plans to roll the solution out to other locations.

Giorgio Ristorante

Andrew Fields

Director