Case Study: Duke's Chowder House achieves streamlined operations and increased profitability with Maitre'D

Duke’s Chowder House - Customer Case Study

Duke’s Chowder House, a Seattle-based seafood restaurant with five locations, needed a way to streamline multi-site operations, reduce manual calculations, and improve profitability in a competitive market. After two years using various systems, the company sought a reliable, centralized solution for corporate and store-level management and reporting.

They implemented the Maitre’D corporate solution with Time & Attendance, Merchant interface, and Gift Card modules to automate labor tracking, payments, and promotions while providing global and store-level reporting. The result was significant time savings, improved operational efficiency, reliable POS performance, measurable cost savings and a strong return on investment, backed by ongoing service and support.

Duke's Chowder House

John Moscrip

President